Parking Permits
What standard permit options are available?
Daily permits, fortnightly permits, and 1 month or 3 month permits.
View all parking prices
Does a permit guarantee me a parking space?
No. Most permits do not guarantee a specific parking space.
Permit sales are capped to help make sure spaces are available for permit holders. If you cannot find a space in your usual area, you can park in another permit area that matches your permit type.
Corporate Permits guarantee a space in the reserved corporate parking area in Level 1 of the inner city parking building on Pukuatua Street.
Is council confident there is enough capacity for permits, even if a cap is in place?
We expect an adjustment period as people get used to the new system, but we are confident that there will be enough capacity to support the number of permits that may be needed. Data collected will be used to help decide whether the level of use is as expected.
Can I get a refund on my permit?
No, as mentioned in the terms and conditions, permits are non-refundable and are purchased by the user with the intent to use them. Please factor this in when choosing which permit duration suits you best.
Do I need anything to prove I am a worker or resident to get a permit?
No, although the permit areas were designed with workers in mind, they are available for anyone to use for longer stay parking.
Do I need to display anything in my car?
No, permits are electronic and are linked directly to your vehicle’s number plate.
What if I need to use a different vehicle?
You can update the number plate linked to your permit in the e-permit portal.
Your permit should usually stay linked to your main vehicle, but you can change it if you swap vehicles for the day or buy a new vehicle.
What if I am a resident and I park my car on the street?
You need to buy a permit if you park in a permit area between 9am and 3pm, Monday to Friday.
Parking is free outside these hours, on weekends and on public holidays.
Can anyone use the permit areas? Or is it just for workers?
Anyone can use the permit areas. While they are designed to suit workers who usually need to park all week, anyone visiting the area can purchase a day permit for $12 ($2/hr). Permit areas are also free after 3pm to make it easier for people to visit the nearby Gifted Reserves and businesses.
Do I need to leave a permit area at 3pm?
No. If you are already parked in a permit area at 3pm, you do not need to leave.
After 3pm, permit areas become free parking areas for other drivers.
What if I work part time?
A permit may still work for you, depending on how often and when you park in the inner city.
You could:
- use free parking areas further from the inner city
- park in permit areas after 3pm, when they are free
- buy a permit if it is cheaper than paying for on-street parking
- use another way to travel, such as bus, bike, carpooling, walking or scooter.
You can also use your permit when you come into town outside work hours, as long as you park in a permit area that matches your permit type.
If I have a permit, do I have to pay for parking in the other zones in town?
Yes, your permit is priced to reflect long term parking in areas where this is desirable. Other zones in the centre of town rely on regular turnover of parking spaces to support businesses and are priced to encourage this. Always check the signs and information displayed on the meters or app when using other zones to ensure you are paying correctly. Remember, Zone 1 also allows first hour free parking (once per day) upon entry of your registration plate details.
Why are permit areas free after 3pm?
Data tells us that most of the areas around the edges of the inner city begin to empty out after 3pm. This provides further parking options for people who come into the city later in the day for work, recreation or to go out to eateries. Also, the reduced paid hours (6 instead of 8 per day) have enabled us to make parking as costs effective as possible for longer term parkers in these areas.
Will I get a reminder when it's time to renew my permit?
Yes, all permits (except single day permits) have an automatic reminder email set up. An email will be sent 7 days, and then 2 days prior to your permit expiring.
The reminder email provides a link to the online permit portal or gives instructions about renewing in person at the main Council office.