Mobility Parking

CCS Mobility cards are linked to an individual not a vehicle. The scan cars used for enforcement recognise registration plates and can’t see what’s in the front window. This means the scan car cannot determine if you should be parked there or not.

Parking enforcement staff will still manually enforce mobility parks but also rely on information collected by the scan cars. The permit will electronically ‘tell’ the scan car that you are allowed to park due to your mobility card status.

The self-service portal will be available a week before changes go live on 1 July.

Register for an RLC Mobility permit reminder

We understand that CCS Mobility card holders may rely on more than one vehicle for transport. In the application, card holders can specify other vehicles they rely on such as a family member’s or carer’s car. Our processing team may contact you if they require further clarification about the number of vehicles applied for.

Please note: Any vehicle linked to your CCS Mobility card through an RLC Mobility permit, will still need to pay for parking at any other time that they are not actively transporting the holder of the mobility card.

An RLC Mobility permit is not compulsory, especially if you only use designated mobility spaces.
However these spaces are still monitored by parking wardens and scan cars. An RLC Mobility permit can help our team easily identify whether a designated mobility space is being used by a genuine Mobility card holder.

Yes, you must always display your CCS Mobility card.

Yes, the only parks you need to be aware of are P15s which must only be used for a maximum of 15 minutes. Private carparks have their own rules and are not enforced by council.

Yes, once the new parking system is implemented and has settled in, council will be reviewing mobility parks. We do not intend to reduce the number of mobility spaces or change the current policy, but we will be looking at mobility space placement, size and whether they are still working for mobility card users. Look out for your chance to have a say and let us know how we are doing.

This is a high-trust system just like it is now. By introducing a process to get people to identify and record specific vehicles they require, this may help to reduce abuse of the system and improve availability of mobility spaces for legitimate users. If we really need it, we have wardens to help verify validity and CCTV footage to assist. Council staff may also contact you when processing your RLC Mobility permit application if multiple vehicles number plates are provided.

The process is the same for both residents and visitors. The Mobility card holder (or a family member, friend, or carer) can apply for a permit and list any vehicles they use for transport.

Your permit will remain valid until your CCS Mobility card expires, so you won’t need to reapply each time you visit Rotorua.

No, unlike your CCS mobility card which can be used anywhere in NZ, your electronic RLC mobility permit can only be used in Rotorua. International visitors with equivalent overseas mobility cards, are also eligible to apply for a RLC Mobility permit during their time in Rotorua.

No, especially if you only plan to use designated mobility parking spaces. However, if you use standard or time-limited parking spaces there is a risk that you may be infringed which will require an appeal process to the have the infringement waived. By having mobility card holders use this process, we can help to identify genuine users and reduce the misuse of mobility parking spaces.

If you get an infringement that you feel is not correct you can always appeal it by getting in touch with us (instructions are listed on the infringement notice). If you can supply proof of a valid mobility card, then your infringement will likely be waived.

By introducing two scan cars to focus on parking offences, combined with on-street parking wardens Council expects an improvement in our ability to detect misuse of mobility spaces. The greater the uptake of permits by legitimate mobility card holders, the easier it will be to detect offences and change undesirable parking behaviours.