Antenno
Install Antenno now - it's free!
Antenno is free to download and you don’t need to provide any personal login details to stay informed. Simply visit the App Store or Google Play and search for 'Antenno' to get started.
Download Antenno today and stay one step ahead, with timely, trusted updates from Rotorua Lakes Council.
Receive alerts and updates from council
Antenno is a free mobile app that sends you alerts and updates, about places and topics you care about. Examples of these updates include things like:
- changes to rubbish and recycling collections
- road works and closures
- water outages and restrictions
- updates about emergency events
- changes to opening hours
- news and events.
You get to choose what you want to be alerted about, which means we're not bothering you with things that don't affect you.
Help and support
For assistance and support regarding the mobile app, please contact the Antenno team on antenno.support@datacom.co.nz
Antenno FAQs
What is Antenno?
Antenno is a free mobile app that keeps you connected to your local council. You can receive news, updates, alerts and report local issues in your area.
How do I get Antenno?
You can download Antenno from the Apple App Store - (apps.apple.com) or Google Play - (play.google.com).
Is Antenno free to use?
Yes, Antenno is completely free to download and use.
What kind of issues can I report using Antenno?
You can report things like potholes, broken streetlights, rubbish or recycling issues, graffiti, footpath issues and other local concerns directly to the Council. You can also attach photos to help the Council better understand and assess the issue.
What if an issue is urgent?
Antenno should only be used for non‑urgent issues. Please call the Council directly on 07 348 4199 if there’s an urgent or after-hours issue that needs immediate attention.
How does Antenno know what notifications to send me?
The app can send alerts and updates based on the locations you choose. This could be where you live, work, or other areas you’re interested in. This ensures you only receive information that’s relevant to you. If there’s a district-wide issue, you’ll still receive the notification.
Who manages the app?
Antenno is used by councils across New Zealand. Rotorua Lakes Council manages the information and responds to issues reported within our district.
Is my information safe?
Yes. Antenno follows strict privacy and security standards. Your personal details are protected, and location data is only used to provide relevant notifications. Personal details are only requested if you choose to report an issue, and are used solely to help the Council respond.
I'm not very tech-savvy. Is the app easy to use?
Yes it is. Antenno is designed to be simple and user friendly. View the video on this page or on the Rotorua Lakes Council YouTube channel to help you get started.
I already receive emails or alerts from Council - why should I use Antenno?
Antenno makes it easier to get relevant notifications quickly, based on your location. You can report issues directly, receive alerts specific to your area, and stay up-to-date without relying on multiple channels.
