2 July 2026: Memorial clock
Media: Local Democracy Reporter
Topic: Memorial clock
Enquiry
We received the PR on the clock repairs, but I have a few other questions if possible to get an answer.
How much has the restoration work cost to date, and what budget is funding it?
What work still needs to be completed before the quarter-hour Westminster chimes can be fully restored?
The release mentions wider upgrades to the tower are needed to allow greater access. What upgrades are required, what are they expected to cost, and when are they likely to be carried out?
When does the council expect the full Westminster chimes to be operating again?
What caused the clock to become inaccurate and eventually stop working late last year?
Has the council put a long-term maintenance plan in place to reduce the likelihood of future breakdowns?
Has there been much public feedback or concern while the clock has been out of action?
Response
From Group Manager Infrastructure and Assets, Stavros Michael:
The restoration work done to date has cost approximately $15,000 plus GST and has been funded through the building maintenance budget for the i-Site building.
Further specialist restoration work is required before the quarter-hour Westminster chimes can be fully reinstated. This includes restoring or manufacturing additional mechanical components, reconnecting the bell mechanisms to the clock, restoring the bell strike lever system, and cleaning/restoring the bells.
Re wider upgrades: This relates mainly to safe access to the exterior clock faces which is expected to require scaffolding around the tower. This is likely to be coordinated with future roof replacement work, which is currently planned for early to mid-2027. Costs have not yet been confirmed as quotes for this work have not yet been obtained.
The remaining work that needs to be done to fully restore the chimes involves specialist components and timing will depend on the scope and cost of the work, available budget and Mr Shallard’s availability.
The clock’s age, combined with Rotorua’s sulphur and damp conditions, contributed to wear and corrosion in the mechanism.
Council is working with Time Central regarding ongoing preventive maintenance but because of the age of the clock and the specialist nature of its components, some future issues may still occur.
Council receives enquiries from members of the public when the clock is not operating or when the time is incorrect. This reflects the importance to the community of the clock and the building as a well-known local landmark.
