Water Connections

Contents

Applying for a new connection

An application form is required for every new or relocated dwelling or building. It is also required where a change of usage is occurring to a property (ie domestic to commercial).

  • Submit a completed water connection application to Council.
  • Enclose a site plan of your property, showing the preferred location of the connection and a measurement to the nearest boundary peg.
  • Enclose the administration fee of $92. Administration fee NOT charged when
  • -  a service line is already in place
    -  a change of use is required
    -  a relocation is required

  • Council will assess your application within five days of receipt.

    Water connection application form

Approved contractors


Level 1 connections - those that can be installed live:

Infracore Limited​70 Vaughan Road
Private Bag 3029
Rotorua Mail Centre 3046
​Ph: 07 351 8950
info@infracore.co.nz
​Goodrick Contracting Ltd​42 Ferguson Place
PO Box 6184
Rotorua 3043

Cell: 027 313 6428
Cell: 027 496 7366
goodcontracting@xtra.co.nz

​Lewis Plumbing Company (Backflow Prevention)

​57 Tallyho Street
PO Box 10048
Rotorua 3015

​Ph: 07 343 9060
Cell: 027 497 4271
admin@lewisplumbing.co.nz
​Hickey Contractors Limited

​314 Te Ngae Road
PO Box 1740
Rotorua 3040

​Ph: 07 345 9826
mark@hickeycontractors.co.nz
​Williams Drainage Ltd​22 Landscape Drive
Rotorua 3010

​Cell: 027 376 6653

Level 2 connections - where a shutdown of the water supply is required

​​Infracore Limited​70 Vaughan Road
Private Bag 3029
Rotorua Mail Centre 3046

​Ph: 07 351 8950
info@infracore.co.nz

​Goodrick Contracting Ltd​​42 Ferguson Place
PO Box 6184
Rotorua 3043

​Cell: 027 313 6428
Cell: 027 496 7366
goodcontracting@xtra.co.nz

​Hickey Contractors Limited​314 Te Ngae Road
PO Box 1740
Rotorua 3040

​Ph: 07 345 9826
mark@hickeycontractors.co.nz

Level 3 connections - connections to water mains over 150mm in diameter

​​​Infracore Limited​​70 Vaughan Road
Private Bag 3029
Rotorua Mail Centre 3046

​Ph: 07 351 8950
info@infracore.co.nz


After the connection is approved

Council will write to you, outlining any further requirements or restrictions, including the need for a meter, backflow preventor or flow restrictor. You will receive a list of approved contractors and the neccessary documentation. You may then obtain quotations, and/or engage a contractor.

Cost and timeframes

The cost of the connection will depend on the work that needs to be done. You need to arrange payment details with your contractor.

If work is required on water mains under footpaths or roads, the contractor must submit a ‘Road Corridor Access Request’ before work can commence. Processing can take up to 15 days from the date of application

Water Supply Requirements

Central, Eastern and Ngongotaha

  • Domestic (land area 2000m2 or less) Unmetered
  • Domestic (land area greater than 2000m2) Metered with backflow preventer
  • Commercial/Industrial Metered (may require backflow preventer)

Rotoiti, Rotoma and Hamurana
All connections metered. Backflow preventer required if land area is greater than 2000m2.

Mamaku
All connections metered. Backflow preventer required if land area is greater than 2000m2.
 
Okareka
All connections metered. Backflow preventer required if land area is greater than 2000m2.

Kaharoa, Reporoa and Mihi

  • All connections metered
  • Farm supplies - restricted flow rates and on-site storage necessary.
  • Backflow preventer and flow restrictor required.
  • Reporoa urban On-site storage recommended.
 
Page reviewed: 18 Apr 2018 2:51pm