Water Services

Rotorua Lakes Council looks after the water services across the city which includes water, wastewater, stormwater and trade waste. We want to ensure the city has clean running water and a clean environment.

Check out this Water New Zealand downloadable poster that highlights ‘Te Waiora – the life giving waters’..

Report a leak by calling Rotorua Lakes Council Customer Centre on 07 348 4199.

Fees and charges

All fees include GST.

Stormwater

Stormwater information, Connections and disconnections
Trade Waste

Trade waste is wastewater discharged from a trade premises into Council's sewerage system.
Wastewater

Wastewater connections and disconnections, Compost, Wastewater Treatment, Approved Contractors List,
Water

Water connections and disconnections, approved contractors list, metering, charges, water supply, quality, backflow prevention
Utility As-builts

Water, Wastewater and stormwater as-builts for mobile devices

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