Building Services
Complaints
A customer has a right to appeal or to complain about any building control function the building consent authority undertakes; and have this heard and be properly managed. Complaints provide feedback about service experience and give us the opportunity to improve our performance. You can make a complaint in person; however it must be accompanied in writing. Complaints not made in writing or made anonymously will not be actioned. All complainants will be responded to in a timely manner.
Complaints or Appeals should be addressed to:
Manager Building Services
Rotorua Lakes Council
Private Bag 3029 Rotorua
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Building Forms
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Building Consent Applications and Requirements
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Building in Rotorua
Building work, Earthquake, Exempt Work, Vetting Appointments, Inspections, Owner's Responsibility,
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Building WOF & Compliance Schedules
Building Warrant of fitness, Buildings that need Compliance Schedules, Producer Statement
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Building Work
