Building Services
Complaints
A customer has a right to appeal or to complain about any building control function the building consent authority undertakes; and have this heard & be properly managed. Complaints provide feedback about service experience & give us the opportunity to improve our performance. You can make a complaint in person; however it must be accompanied in writing. Complaints not made in writing or made anonymously will not be actioned. All complainants will be responded to in timely manner.
Complaints or Appeals should be addressed to:
Manager Building Services
Rotorua Lakes Council
Private Bag 3029 Rotorua
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Building Forms
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Building Consent Applications and Requirements
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Building in Rotorua
Building work, Earthquake, Exempt Work, Vetting Appointments, Inspections, Owner's Responsibility,
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Building WOF & Compliance Schedules
Building Warrant of fitness, Buildings that need Compliance Schedules, Producer Statement
