Heads up re Hinemaru Street customer centre entrance
In order to streamline the checking of COVID vaccine passes, the Hinemaru Street entrance to our Customer Centre will be closed from Wednesday 23 February.
Entry to the Civic Centre from that date will be via the Haupapa Street entrance only.
There is carparking, including disability and 15-minute parking, in the Haupapa Street carpark.
We apologise for any inconvenience and thank you for your cooperation.
We will issue reminders about this upcoming change between now and the date it takes effect.
See THIS LINK for information about Rotorua Lakes Council services and facilities under the red COVID-19 setting.
My Vaccine Pass is required at most Council venues and facilities under both the orange and red COVID-19 settings and this applies to all users aged 12 and over.
This is seen as the best way to ensure the safety of our community and minimise the spread of COVID-19.
Please follow health guidelines at all venues: scan in, wear a face covering and maintain physical distancing.