28 August 2017
Media: Rotorua Daily Post
Topic: Bilingual city report
Inquiry
Rotorua Daily Post followed up on the Bilingual City report.
Response
Rotorua Daily Post was advised that Te Tatau o Te Arawa are leading that initiative, working with Te Puni Kokiri and that council will have input but the Te Tatau and TPK are leading it.
There is no specific timeframe for the report to be finalised.
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Media: Rotorua Daily Post
Topic: Customer satisfaction survey
Inquiry
Last month we reported the annual Community Satisfaction Survey would be received by the council in either July or August
Has the council received this?
When will it be publicly released?
Response
We have received the survey. It is part of performance measures that inform the organisation's annual reporting and our performance measures are currently being audited by Audit NZ.
A report on performance measures is being prepared for the October Operations & Monitoring Committee meeting [5 October] and the survey will become public at that time.
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