Holiday hours for Council services



21 December 2020 

Rotorua Lakes Council holiday hours 2020/21

  • Rotorua Lakes Council Civic Centre is closed midday Tuesday 22 December to 8am Tuesday 5 January 2021.
  • Services such as water, rubbish and recycling, noise and animal control will continue during the holiday period.
  • Rotorua Library will be open except on public holidays.
  • No rubbish/recycling collection on Christmas Day. This year Christmas Day falls on a Friday. If that is your usual collection day, put your bins out on Boxing Day (Saturday 26 December) instead. Collections will return to normal the following week (28 December – 1 January 2021). Check your collection day at

Call Rotorua Lakes Council on 07 348 4199 any time, if you:

  • have questions or concerns about rubbish or recycling collections
  • see illegal dumping
  • see an overflowing bin or litter

For any questions or urgent issues phone the Customer Centre (24 hours, 7 days a week) on  07 348 4199.

We wish you and your loved ones a safe, happy and relaxing holiday break.

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Page reviewed: 21 Dec 2020 2:00pm