Rotorua to move to Alert Level 1



21 September 2020

Rotorua to move to Alert Level 1

Following the Government’s announcement this afternoon, Rotorua, along with most of New Zealand, will move back to Alert Level 1 from 11.59pm tonight (Monday 21 September). Auckland will move to Alert Level 2 from 11.59pm on Wednesday 23 September.

In Rotorua and for most of New Zealand, this means previous Alert Level restrictions will be lifted. There will be no limits on public and private gatherings.

Auckland will remain in Level 2 for 14 days and at Level 2, gatherings of up to 100 people will be allowed. Cabinet will review Auckland settings on Monday 5 October, with a look to move to Level 1 from Wednesday 7 October.

In Auckland, face coverings will still be required on public transport and on planes to, from or through Auckland.

For the rest of New Zealand, face coverings will no longer be mandatory but will be encouraged on planes and public transport.

For Rotorua Lakes Council
Rotorua Lakes Council will now begin the transition back to Alert Level 1. This means staff will be able to return to work and services can start to return to normal. We appreciate your patience and understanding while the organisation makes the transition. 

Customers are still encouraged to access council services online as much as possible and phone or email the Customer Centre with enquiries (07 348 4199 or

Although nearly all of the restrictions have been lifted, people should continue to reduce the risk of COVID-19 by:

  1. Keeping track of where you’ve been and who you’ve seen. This is critical information for effective contact tracing.  The NZ COVID Tracer app is an easy way of doing this.
  2. Regularly washing your hands and disinfecting hard surfaces.
  3. Staying at home if you are feeling unwell.​
Page reviewed: 21 Sep 2020 2:34pm