Rotorua remains in Alert Level 2



4 September 2020

COVID-19 update – Rotorua remains in Alert Level 2

Following the Government’s announcement this afternoon (4 September 2020), Rotorua will remain in Alert Level 2 until at least 11:59pm on Wednesday 16 September. The Government will review the Alert Levels again on Monday 14 September 2020 to determine if any changes need to be made.

The rest of the country also remains in Alert Level 2, with extra restrictions on gatherings in Auckland.

Rotorua Lakes Council in Alert Level 2

In Alert Level 2 Rotorua Lakes Council services remain operational. Council staff will be working from home as much as possible so some of the services you usually access may be delivered in a different way. Information about council services in Alert Level 2 is available here.

We will also be ensuring that gathering limits are adhered to (100 people max). This means that some of our community markets have been impacted due to gathering limits. Keep an eye on the markets’ social media pages for updates. Limits will also remain on how many people can be in our public buildings at one time (ie. the Rotorua Library).

Contact tracing is mandatory in Alert Level 2, so if you are visiting council buildings please expect to be asked to sign in via the NZ Covid Tracer app or manual register or via Sine Pro, which is the app that Rotorua Lakes Council uses for signing in visitors and contractors. Physical distancing will be required.

Customers are encouraged to conduct their business with council via our phone or online services as much as possible.

Please only visit council buildings if absolutely necessary. Our customer-facing staff will be wearing masks and it would be appreciated if customers also used a mask or face covering when interacting with our staff.

A reminder of the Alert Level 2 guidelines.

During Alert Level 2 you must:

  • keep your distance from other people in public
  • wash your hands
  • sneeze and cough into your elbow
  • keep a track of where you’ve been and who you’ve seen
  • wear a face covering if you can (this become mandatory on public transport after 30 August 2020).

People at higher risk of severe illness from COVID-19 are encouraged to take additional precautions when leaving home.

The Government is strongly encouraging everyone to download and use the NZ COVID Tracer app to assist with effective contact tracing when required and it is now mandatory for all businesses and services to display a NZ COVID Tracer app QR code at all entrances to their premises for staff and visitors to scan. Information about the app is available here. Information about QR codes is available here.

Further information about Auckland restrictions

Auckland is now also in Alert Level 2 but with additional restrictions on gatherings. At Alert Level 2 in Auckland, gatherings continue to be limited to 10 people. Funerals and tangihana will be limited to 50 people.

Outside Auckland, gatherings such as church services and social events will continue to be limited to 100 people.

Face coverings on public transport

On 31 August 2020, wearing face coverings or masks on public transport became mandatory during Levels 2 and above. Learn more about this here.

Today’s updates

You can watch today’s media conference about these decisions here.

Stay up to date with the latest COVID-19 information at


Page reviewed: 04 Sep 2020 2:24pm