The Pukuatua Street parking building has been revamped!



3 June 2020

The Pukuatua Street parking building has been revamped!

The parking building has undergone some timely improvements to provide users with an easier, more modern and cost effective experience, and will be fully operational from 8 June 2020.

What’s new:

  • New time based or entry based parking permit options
  • Cameras that detect vehicles’ number plates for easy entry/exit
  • New floor layout so reserved car park users are on the lower level(s) and casual parkers are on the top floors
  • New payment facilities for casual parkers
  • Automatic entry/exit barrier arm. No need for tickets!
  • Fresh paint, new lighting and CCTV cameras are on their way

The new system will identify your vehicle on entry and exit. The system will log your entry or exit and automatically raise the barrier for you.

If you have a permit, there will be no need for you to make any day-to-day payments and you’ll be able to come and go from the building as you please. More information on the permits is provided below or visit  

Casual users will need to pay for their parking at the new payment machines located on Levels 2 and 3. This system will be similar to our on-street parking system except you will need to pay at the end of your stay. Casual users will enter their vehicle’s number plate into the payment machine which will calculate the parking payment required based on the amount of time parked for. Once the payment is made, vehicles will have 15 minutes to leave the building. The barrier arm will lift automatically on exit, the system is paperless and a ticket is not required to enter or exit the building.  

Casual users can park their car in any space that is not identified as “Permit parking only”.

The upgrade provides an additional cost-effective parking solution for CBD workers and visitors by modernising the parking building and bringing it up to a similar standard as other parking buildings around the country.

Payment Options

There are several new parking payment options for the Pukuatua Street Parking Building. These are as follows:

Time Based Permit Options

This is the most cost-effective way to pay for parking. With this option you can come and go as often as you like for the selected permit period. The Time Based Permit options are:

Three month permit              $252.00                 equivalent to $4.00 per day

Two month permit                 $189.00                 equivalent to $4.50 per day

One month permit                 $105.00                 equivalent to $5.00 per day

Entry based Permit Options

These allow you to pre-purchase a number of stays. Each entry/exit constitutes a stay. Where an entry and exit is separated by a day or more (overnight) then a stay is deducted at midnight each night. The options for these are:

60 Stay Permit                         $330.00                 equivalent to $5.50 per day

30 Stay Permit                         $180.00                 equivalent to $6.00 per day

To register for one of these permits click HERE.

Casual Parking

People that use the carpark occasionally, or visitors to the city, can still use the yellow payment machines on Levels 2 and 3 to pay for casual parking. Key things to remember are:

  • You must pay at the end of your stay
  • The payment machines in the parking building take credit/debit card payment only (Eftpos and coin payment is not available).
  • You cannot park in a “Permit parking only” area if you are paying casually (these areas are clearly marked).

Casual parking rates:*Applicable additional fees – 50c fee for credit/debit card payment, 20c fee for optional SMS receipt, email receipt is free.

If you have an existing concession card that still has credit on it and have not already done so – please bring this into Rotorua Lakes Council to organise a refund. These cards will not work from 8 June 2020.

For more information about these changes visit and select “Pukuatua Carpark Permits”. A link to FAQs is at the bottom of this page or accessible HERE.  

Page reviewed: 03 Jun 2020 12:35pm