2-3-2016 Feedback from businesses adjacent to the former City Focus site in Rotorua about the future roading layout has been taken on board by Rotorua Lakes Council.
Inner City Revitalisation senior lead advisor Portia McKenzie today told the council’s Operations and Monitoring committee that a specific request from the award-winning Quest Apartments to provide a customer drop off bay outside its Hinemoa St facility had been recognised.
There had also been concerns from businesses about the turning bay at that end of Hinemoa St.
Up to three or four car parking spaces could be removed from the eastern end of the street but there was the opportunity to add more at the western end, she told councillors.
Quest Apartments franchise directors Colin and Lisa MacPhee said guests who currently arrive by car or bus either find a car parking space nearby and then navigate the street with their luggage or pull up outside and block the traffic or service lane while guests unload luggage.
“Aside from the health and safety issues involved, it is also something most of our guests are unused to doing at any other accommodation places,” said Mr MacPhee.
The Quest, which opened in November 2012, was formerly an office building which was converted into serviced apartments.
“There was never the need to have a drop-off zone prior to that conversion.”
Occupancy rates at The Quest, which last year won both the Hospitality Business award at the Westpac Rotorua Business Excellence awards and the Quest Apartment Hotels South Pacific Franchisee of the year, peaked at 98.5 per cent last month with all 36 apartments filled 25 of the 29 days.
The company recently took on two new staff and now employs 12 people.
With detailed design of City Focus underway there was an opportunity to consider this request as part of the design and discuss this with adjacent businesses, said Mrs McKenzie.
Many of the adjacent businesses agreed stating that the Quest guests bring a lot of income to the area and they would be pleased to see the changes accommodated, she said.