Visitor Centre & i-Site

The tourism centre is easy to find, located close to the lake in a building historically associated with visitors (the old Government Tourist Bureau) and what was once the Rotorua Post Office.


  • Bookings for accommodation, sightseeing, travel and activities throughout New Zealand
  • Local and national travel information
  • Arrival and departure point for all buses
  • Pick-up and drop-off point for Rotorua tours and shuttle services
  • Foreign exchange facility
  • Toilets

As the Visitor Centre is under refurbishment shower facilities are unavailable. Rotorua Aquatic Centre (public swimming pools) offers shower facilities - the address is 18 Tarewa Road.

Contact Information

Rotorua Visitor Centre & i-Site
1167 Fenton Street
Private Bag 3007
New Zealand

Phone: 0800 768 6782 Ext: 2
or 07 348 5179

07 348 6044


Opening Hours:
7.30am - 7pm (summer)
7.30am - 6pm (winter)

Page reviewed: 03 Jul 2019 10:09am