The tourism centre is easy to find, located close to the lake in a building historically associated with visitors (the old Government Tourist Bureau) and what was once the Rotorua Post Office.
As the Visitor Centre is under refurbishment shower facilities are unavailable. Rotorua Aquatic Centre (public swimming pools) offers shower facilities - the address is 18 Tarewa Road.
7.30am - 7pm (summer)
7.30am - 6pm (winter)