Safe City Guardians

Safe City Guardians

Our team of Safe City Guardians work as a roving link between Council, CBD businesses and visitors, to help Council better understand and meet changing community needs, and to make it as easy as possible to interact with Council.

The primary focus of their role is providing an approachable, flexible and knowledgeable ambassadorial presence in the CBD to assist with the collection and distribution of information about events, safety, parking, inner city news, city maintenance requirements, and surveys.​

The Safe City team also monitor the CCTV cameras that are set up around the city. For more information about CCTV in Rotorua click HERE

Areas our Safe City Guardians Patrol
Staff members will patrol within the geographic boundary of the Rotorua CDB (see map), This includes Lake front, Government Gardens, Kuirau Park, Energy Events Centre, Central Mall and skate park areas. They are able to answer a range of queries from visitors and the general public including - the provision of directions, information on attractions, the location of banks, ATMs ets, and even some basic history of the area.  An added bonus of this sevice is that staff act as "eye's and ear's" in the community and report anything suspicious to police using their supplied mobile phones. 

Contact details:

​To reach our Safe City team contact Council's 24 hour phone number ​07 348 4199


Page reviewed: 06 Oct 2020 4:28pm