Contact Us

Visit Us

Council Headquarters:
Rotorua Lakes Council 
Civic Centre
1061 Haupapa Street
Rotorua
NEW ZEALAND

Opening Hours (except public holidays)
8am to 5pm - Monday to Friday

To avoid delays you are welcome to use
our 'drop-off' boxes located in the
Customer Centre for your cheque
payments.

Email Us

Write to Us

Rotorua Lakes Council 
Private Bag 3029
Rotorua Mail Centre
Rotorua 3046
NEW ZEALAND​

Text Us

TXT to 4343. In the text body enter the
letters RLC, then a space before you add
your comment. (The letters RLC can be
in lower case or capital letters.)

Media Enquiry

For media enquiry email News.Rotorua@rotorualc.nz

Call Us

Our call centre is open 24 hours, seven days a week 
National
Telephone:      07 348 4199
Fax:                  07 346 3143
 
Calling from overseas​
Telephone:     +64 7 348 4199
Fax                  +64 7 346 3143​
 

General Enquiries

If you have a general enquiry, you can send us an email info@rotorualc.nz 
or use the online General Feedback form. 
Please note that this email is only monitored during office hours.​

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Location Information
Civic Centre, 1061 Haupapa Street, Rotorua
Opening Hours
Mon-Fri: 8am - 5pm
Phone: +64 7 348 4199
Page reviewed: 06 Sep 2016 3:05pm